The American Girl at the Sugar Plum Fairy Children’s Ball and the Nutcracker event is an unbelievable royal treatment day for the precious and special girl in your life. Whether you’re a mother, father, grandparent, relative or friend, this day is full of surprises for anyone wanting to see a little girl’s eyes light up in excitement. The experience is one you will never forget. On December 6, 2014 the event held its position as a strong start to kick off the Nutcracker Ballet during this joyous holiday season. The morning started off with arriving at the American Girl Doll store in Oak Park Mall. After anxiously waiting inside the mall for the doors to open, we were promptly checked in and warmly greeted by the wonderful staff. The girls were sent to the hair salon where their American Girl dolls were given a beautiful tiara hairstyle. I was so impressed with the courteous and personable doll beauticians. To my surprise, the tiara was a heavy made metal with sparkling rhinestones. After the doll pampering, we joined the craft table to create an easy and fun ballet slipper bookmark. The pink ribbon finishing touch only made us more anxious to see the ballet. As if that wasn’t enough excitement to begin the day, we were given a special daily deal promotions sheet exclusively for the event. We were so excited. My daughter and I didn’t know where to start. I think we took off in different directions. After making our purchase, we couldn’t help but go back to the salon to see more gorgeous doll hairstyle makeovers. It was then time to board our comfortable and worry free charter bus to Union Station. As we entered the bus and walked down the aisle, there was a small, adorable American Girl gift bag waiting for us in each seat. The experience of riding a charter bus for my daughter’s first time was thrilling and her favorite American Girl Doll movie, Isabelle Dances into the Spotlight, playing on all the TV screens just added to it. She was so excited. I actually had to trade seats with her so she could get a better view. We were given proper introductions from the American Girl Team and informed on the day’s itinerary. Our professional team was prepared to entertain our girls with Isabelle’s cute “funky hair piece craft” that was found in our gift bags. We were also given complimentary water bottles for the ride. It was perfect timing as I had just finished off my own. As we arrived at Union Station, our courteous bus driver announced we could leave our coats and purchases on the bus. This was a sigh of relief for all of us, especially those with large purchases and heavy coats. Having only lived in Kansas for a short time, this was our first time to Union Station. The glorious sounds of music provided by Ginger Frost Honors Artists and Cure’ of Ars Handbell Choir under the direction of Erin Tuttle filled the air. We checked in as guests with the American Girl Sugar Plum Fairy group and my daughter was given the option to have a complimentary photo with the Sugar Plum Fairy, have a very elaborate face painting by Sister Act Face Painting, participate in the silent auction or shop at the small gifts table (teddy bears, necklaces, keychains, etc.) to benefit the Kansas City Youth Ballet. First, we choose to stand in line for the picture with full intention of the wait. As we waited, we were kindly greeting by students of the Kansas City Ballet School. My daughter was in awe of their beauty and grace. While our picture was being processed, I was given the option to leave a name and number to pick it up at a later time. Fortunately, ours was printed quickly and we were able to attend the luncheon on time.
At 11:30, we headed down the hall to Union Station’s Sprint Plaza. We were greeted at the grand entrance by two stunning ballerinas. As we walked farther we were taken back in astonishment. It was the most elaborate ball we had ever seen. We felt like we were invited to an exquisite wedding reception. The grand entrance, adorned with icicle lights from above and pink and gold decorations everywhere, was breathtaking. We couldn’t believe our eyes. As we entered further, I was distracted from looking for our table number. Absolutely gorgeous golden crowns and ballet slippers were placed at each party table. The center stage was only a bonus added feature and we felt we were looking at a candy land on stage. Once at our assigned table, we were given golden chairs each with a large American Girl Doll gift bag resting on it. The chairs were decorated beautifully with tulle and a pink sparkly snowflake that ended up to be the hit of the party favors with all the girls. The table was set elegantly of pink and gold décor with crisp white linens. A delicious chocolate crown wand from Annedore’s Fine Chocolates was at each place setting. Each girl received lunch in a royal golden tin lined with pink tissue professionally labeled for the occasion. For dessert, we were given a wine glass of creamy pink peppermint mousse with a white and silver snowflake sugar cookie. Our entertainment began with introductions including, Christa Dubill, NBC Action News Anchor, who held the position of master of ceremonies for the day. As we sipped on cold tea and pink lemonade, the story of the Nutcracker was eloquently read to the girls. Each girl was then personally handed an invitation by a ballet student inviting them to celebrate the Sugar Plum Fairy’s birthday in the Land of Sweets. A short performance of the Nutcracker was performed by the Kansas City Youth Ballet and my daughter was completely mesmerized by the dancers and their colorful costumes. After the play, everyone was invited to dance with the ballerinas. The upbeat music got everyone out of their chairs to join in the party. As we departed, we were given another delicious chocolate crown wand by the beautiful dancers.
Back on the charter bus, we were handed tickets to our next destination, the Kauffman Center for the Performing Arts, to see the matinee of the Nutcracker performed by the Kansas City Ballet. Music was provided by Kansas City Symphony. Upon entering, our group gathered together to receive our voucher for a cookie and drink. Our American Girl Team answered all questions we had and reminded us to call if we needed any further help during the performance. The Kauffman Center looked like a transformed gift shop. There was plenty to get for everyone on your list, including the purchase of a professional picture with a performer of the ballet. Once we found our seats, we were kindly greeted and given a program. The performance was spectacular and indescribable.
Sadly ending the day, we boarded our bus for one last time. An American Girl Card craft was found in our large gift bag along with an Isabelle outfit and other goodies. The girls worked on their cards writing many thanks to their favorite ballerinas. Arriving back to the American Girl store was a familiar comfort for my daughter and I, along with knowing there was plenty of time that evening for more doll shopping.
The event exceeded and went far beyond my expectations of service, organization and professionalism. I thought good customer service was a thing of the past. The American Girl Team proved me wrong. You should definitely consider spending a day with American Girl - you won't be disappointed!
Stephanie is a loving wife and proud mother of 3. New to the metro area, she enjoys exploring all that Kansas City has to offer - especially family-friendly events.