Privacy Policy

Information Collection & Treatment

Visit Overland Park may collect personal contact and demographic information that the consumer willingly provides such as name, address, email, zip code, gender and income with the intention of using this information for purposes of statistical reporting and targeted promotional campaigns.

Demographic information may be used to "personalize" the user's experience on www.visitoverlandpark.com. Contact information may be used to send promotional materials from Visit Overland Park. Users have the option of discontinuing the remittance of these by contacting us (please see "Opt-in/Opt-out").

Cookies & Tracking Technologies

Visit Overland Park uses cookies and similar technologies to help our website function properly and to better understand how visitors use our site. Cookies are small data files that are placed on a user’s device when visiting a website and are commonly used to improve website performance and user experience.

Information collected through cookies may include general website usage data such as pages viewed, time spent on the site, browser type, device information, and approximate location. This information does not typically identify users personally and is reviewed in aggregate to help us evaluate website effectiveness, improve content, and inform marketing and promotional strategies.

Visit Overland Park may use trusted third-party tools, such as website analytics services, to assist with collecting and analyzing this information. These third parties may use their own cookies or similar technologies in accordance with their respective privacy policies.

By using this website, visitors acknowledge and agree to the use of cookies and tracking technologies as described in this policy.

Online Feedback Forms & Surveys

To participate in online surveys, the user may be required to supply contact and/or demographic information. Visit Overland Park utilizes the information provided by the user to send that user any compensation promised in exchange for completing the survey and/or for purposes outlined in "Information Collection."

Opt-In/Opt-Out

A user may choose to remove themselves from our mailing list by completing our online Feedback Form or by sending a request to our Information Services representative (also see "Contact Us").

If a user contacts Visit Overland Park via text messaging, they may opt out at any time. Phone numbers for the purpose of SMS are not being shared under any circumstances.

Disclaimer

This site contains links to other sites. Visit Overland Park has no control over the content exhibited on these sites, or the administration of them. Use of such sites is subject to each site's unique privacy policy.

Third Party Content, Links And Plug-ins

This website contains links to other websites not owned by Visit Overland Park. Please be aware that we are not responsible for the privacy practices of those, or any other, sites. If you have questions about how those websites collect and use data, you should carefully read those sites’ privacy policies.

This site may also offer you the ability to interact with social plugins from social media sites, such as Facebook (facebook.com) and Instagram (instagram.com). Your use of social network plugins is subject to each social media site’s privacy policy, which may be different from ours, so please read these policies carefully to understand their policies and your options. As with linked sites, Visit Overland Park has no control over the information that is collected, stored, or used by social network plugins.

Social Media Policy

Visit Overland Park engages with our guests on Facebook, X, Pinterest, Instagram, TikTok, YouTube and LinkedIn. These social media channels provide us an opportunity to engage with our followers by sharing the great things that Overland Park has to offer and to have a dialogue with our followers. This will give you a better idea about how to engage with us in social media, what you can expect from us, and where to find more information.

Visit Overland Park's Facebook Guidelines:

Please adhere to the following Facebook user guidelines when engaging on Visit Overland Park’s Facebook page.

• Don’t do anything that breaks the law.
• Be polite and courteous, even if you disagree. Excessive name calling, profanity, fighting words, discriminatory epithets, sexual harassment, bullying, gruesome language or the like, will not be tolerated.
• Stay on topic. Keep the conversation relevant to the community and contribute to the dialogue. We reserve the right to remove content that is off-topic, out of context, spam, promotional or links to third party sites.
• Keep it real. All wall postings should come from a real person and Facebook profile. Postings from fake or anonymous profiles will be deleted when discovered.
• There is a place for customer service-related questions, complaints, concerns or ideas from guests. If you a have a guest service comment, complaint, concern or idea, we encourage you to use Facebook messaging or contact our offices at 913-491-0123.
• We reserve the right to remove content posted to Facebook that violates these guidelines.

Visit Overland Park's X Guidelines:

Through our X account, Visit Overland Park engages with our users to help provide an extraordinary experience during a visit and to listen to what is happening in our community to share with our followers. We aim to respond to you as much as possible in real time, but will respond to your inquiry within 24 hours during regular business hours. If you need to speak to one of our staff members, you may contact Visit Overland Park directly at 913-491-0123.

Here are a couple of things you should know about our X engagement:

• We strive to have conversations with our followers. We ask that you use @ messages in a way that helps to promote a healthy dialogue. If you have a questions, or concern, please feel free to direct message us or contact our offices at 913-491-0123.
• We try and respond to any and all questions and comments that you may have. However, we do reserve the right to use our best judgment in selecting the message to which we respond.
• Following a X account or including an account in a X list does not constitute an endorsement; the same applies to re-tweeting messages posted on accounts that Visit Overland Park does not own.

The posting and presence of content on X and on our website does not necessarily mean that Visit Overland Park agrees with the content, ensures its accuracy or otherwise approves of it. Nothing in any X page constitutes a binding representation, agreement or an endorsement on the part of Visit Overland Park. Please review X’s terms of use carefully when engaging on the site.

Visit Overland Park’s Pinterest Guidelines:

Visit Overland Park loves the creative and collaborative nature of Pinterest. Our pins and boards are meant to celebrate Overland Park and inspire pinners to learn more about what Overland Park has to offer. Our Pinterest page is open to the public. While you are able to comment on our pins, we expect conversations to follow the rules of polite discourse and we ask that participants treat each other, as well as our employees, with respect. We may delete comments or posts that do not follow our community guidelines.

• Keep it family friendly. Profane, obscene, inappropriate, disruptive or unrelated comments will be deleted.
• Be nice. Threats, personal attacks, abusive comments, defamatory or discriminatory comments will also not be tolerated.
• Be honest. No false, inaccurate, libelous or otherwise misleading claims will be tolerated
• Keep it real. All postings need to come from a real person; no spam will be allowed.
• Stay on topic. Keep the conversation relevant to the community and contribute to the dialogue. We reserve the right to remove content that is off-topic, out of context, spam, promotional or links to third party sites.

Please keep in mind that our Pinterest page is a place to promote and celebrate Overland Park, Kansas. It is not to be considered a substitute for general inquiries or questions. Please email us at marketing@visitop.com or call 913-491-0123 if you have specific questions about planning a visit to Overland Park or concerns about a pin. Please remember we may not be available to respond during non-business hours.

Visit Overland Park’s Instagram Guidelines:

Visit Overland Park’s Instagram account provides a snapshot of daily life and highlights special events in Overland Park, Kansas. From time to time, we may share visitors’ and partners’ photos with the appropriate photo credits. We strive to make Instagram a place for dialogue and collaboration. Please @ mention us in a way that promotes healthy dialogue. We try to respond to questions posed on our feed, but we do reserve the right to use our best judgment in selecting the messages to which we respond. If you have an immediate question or concern, please call our offices at 913-491-0123 or email us at marketing@visitop.com. Please remember we may not be available immediately during non-business hours and will respond to your questions or concerns when we return to the office.

Please share our photos as long as you give credit to the Visit Overland Park Instagram page and adhere to our community guidelines:

• Don’t do anything that breaks the law or advocates breaking the law.
• Be polite and courteous, even if you disagree. Excessive name calling, profanity, fighting words, discriminatory epithets, sexual harassment, bullying, gruesome language or the like, will not be tolerated.
• Stay on topic. Keep the conversation relevant to the topic/picture and contribute to the dialogue. We reserve the right to remove content that is off-topic, out of context, spam, promotional or links to third party sites.
• Keep it real. All photo comments and shares should come from a real person and Instagram account. Postings from fake or anonymous profiles will be deleted when discovered.
• There is a place for customer service-related questions, complaints, concerns or ideas from guests. If you a have a guest service comment, complaint, concern or idea, we encourage you to email us at marketing@visitop.com or contact our offices at 913-491-0123.
• We reserve the right to remove content that violates these guidelines.

The posting and presence of content on Instagram and on our website does not necessarily mean that Visit Overland Park agrees with the content, ensures its accuracy or otherwise approves of it. Nothing in any Instagram posts constitutes a binding representation, agreement or an endorsement on the part of Visit Overland Park. Remember, all standard Instagram guidelines apply.

Visit Overland Park’s TikTok Guidelines:

Visit Overland Park’s TikTok account provides a snapshot of daily life and highlights special events in Overland Park, Kansas. From time to time, we may repost visitors’ and partners’ videos with the appropriate credits. We strive to make our TikTok page a place for dialogue and collaboration. Please @ mention us in a way that promotes healthy dialogue. We try to respond to questions posed on our feed, but we do reserve the right to use our best judgment in selecting the messages to which we respond. If you have an immediate question or concern, please call our offices at 913-491-0123 or email us at marketing@visitop.com. Please remember we may not be available immediately during non-business hours and will respond to your questions or concerns when we return to the office.

Please adhere to the following TikTok user guidelines when engaging on Visit Overland Park’s TikTok profile.

• Don’t do anything that breaks the law.
• Be polite and courteous, even if you disagree. Excessive name calling, profanity, fighting words, discriminatory epithets, sexual harassment, bullying, gruesome language or the like, will not be tolerated.
• Stay on topic. Keep the conversation relevant to the community and contribute to the dialogue. We reserve the right to remove content that is off-topic, out of context, spam, promotional or links to third party sites.
• Keep it real. Postings from fake or anonymous profiles will be deleted when discovered.
• There is a place for customer service-related questions, complaints, concerns or ideas from guests. If you a have a guest service comment, complaint, concern or idea, we encourage you to use TikTok direct messaging or contact our offices at 913-491-0123.
• We reserve the right to remove content posted to TikTok that violates these guidelines.